1. Internal Sales - Auburn, NSW
The Role
Due to the continued growth of our business, JJ Secuwatch have an outstanding career opportunity for a highly motivated team player as an Internal Sales for our Auburn branch.
Duties & Responsibilities
Reporting directly to the NSW/ACT State Manager, you will be responsible for:
- Being the first point of contact for the branch, including serving customers over the trade counter
- Answering incoming calls
- Processing customer orders via the counter, phone and email requests
- Providing quotations based on customer specifications and needs
- Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries
- Building relationships and rapport with customers
- Cross-selling and up-selling products to customers
- Learning and continually developing product knowledge for JJ Secuwatch's range of access control, security systems and CCTV surveillance
- Conducting demonstrations and providing technical insight into products to assist with the sales process
- Assisting with the returns and backorder processes
- Assisting with general branch support, administration and general ah-hoc
- Supporting the external sales team and management
Skills, Knowledge & Abilities
- An interest in technology
- Technically savvy with a knowledge of IP technologies
- Excellent communication skills, both written and verbal
- Confidence in dealing with customers and the ability to form strong relationships
- A positive can-do attitude, willingness to learn and dedication
- Proficient computer skills and ability to learn new programs
- Commitment to the highest level of customer service
- Strong attention to detail
- Ability to work both autonomously and as a team
If you have the outstanding talent and skills we are looking for, send your resume through to sales@jjdigital.com.au |
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