2. Internal Sales - Mt Waverley, VIC
The Role
JJ Secuwatch have an outstanding career opportunity for a highly motivated team player as an Internal Sales for our Mt Waverley office
Duties & Responsibilities
Reporting directly to the VIC State Manager and Branch Team Leader, you will be responsible for:
- Being the first point of contact for the branch, including serving customers over the trade counter
- Liaising and building relationship with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries
- Processing orders via the counter, phone, and email requests
- Willingness to gain product knowledge for JJ's range of access control, security systems and CCTV surveillance
- Assisting with the returns and backorder processes
- Assisting with general branch support, administration and general ah-hoc
- Supporting the external sales team and management
Skills, Knowledge & Abilities
We pride in providing superior customer service through our professional and specialist sales and technical teams, and our most valued asset are our people.
To be considered for this role you will be able to demonstrate:
- A positive can-do attitude, willingness to learn and dedication
- Strong attention to detail and accuracy
- Previous experience in data entry and admin role
- Excellent communication skills, both written and verbal
- Confidence in dealing with customers and the ability to form strong relationships
- Commitment to the highest level of customer service
- Ability to work both autonomously and as a team
If you have the outstanding talent and skills we are looking for, send your resume through to sales@secuwatch.com.au | | | |
| | 3. Business Development Manager - Auburn, NSW
The Role
We are looking for an experienced Business Development Manager to support the NSW team. Reporting to the NSW State Manager, your role will involve managing an existing portfolio of accounts whilst developing new accounts and seeking opportunities for new business.
- Maintaining and building relationships with established accounts in an assigned territory/market segment to generate new business
- Analysing product suitability for relevant projects and creating detailed product lists from project specifications
- Analysing the territory/market's potential and determining the value of existing and prospective customers
- Support and implement national sales initiatives and programs where required
- Providing accurate system design, written quotations and proposals
- Conducting products demonstrations and presentations for existing and prospective customers and consultants
- Systematically recording activities in a CRM application
- Supplying management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
Skills, Knowledge & Abilities
- Knowledge of current CCTV and access control systems with a focus on integration
- IT knowledge relevant to the security industry
- Proven record in sales, negotiation and business development
- Exceptional communication and presentation skills
- A current, unrestricted driver's licence
- Commitment to the highest level of customer service
- Ability to work both autonomously and as a team
If you have the outstanding talent and skills we are looking for, send your resume through to sales@secuwatch.com.au | | Top | |
| | 4. Business Development Manager - Mt Waverley, VIC
The Role
We are looking for an experienced technical Business Development Manager to work in the VIC region. You will be required to work with and support our VIC teams. Reporting to the State Manager of Victoria, your role will involve managing an existing portfolio of accounts whilst developing new accounts and seeking opportunities for new business.
- Maintaining and building relationships with established accounts in an assigned territory/market segment to generate new business
- Analysing product suitability for relevant projects and creating detailed product lists from project specifications
- Analysing the territory/market's potential and determining the value of existing and prospective customers
- Support and implement national sales initiatives and programs where required
- Providing accurate system design, written quotations and proposals
- Conducting products demonstrations and presentations for existing and prospective customers and consultants
- Systematically recording activities in a CRM application
- Supplying management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
Skills, Knowledge & Abilities
- Competent and confident in the technical aspect of various products, such as CCTV, Access, Intrusion and VMS platforms
- IT knowledge relevant to the security industry
- Proven record in sales, negotiation and business development
- Exceptional communication and presentation skills
- A can-do attitude with a focus on customers first
- A current, unrestricted driver's licence
- Capable of presenting at a high level to potential clients and end users
- Technical acumen to potentially train staff and customers
Your achievements will be rewarded with significant on-going development opportunities and a competitive remuneration package. Please submit your resume and detailed cover letter which highlights your relevant skills and experiences to sales@secuwatch.com.au | | | |
| | 5. Technical Services Officer - Mt Waverley, VIC
Duties & Responsibilities
Working from our head office and reporting directly to the Technical Services Manager ANZ and Technical Services Team Leader, you will be responsible for:
- Servicing incoming calls to our National Technical Support Line
- Providing technical expertise for security products, including IP networks, CCTV, DVRs, cameras and Wi-Fi solutions - for the national business.
- Solving technical problems and communicating with people over the phone (primarily) and face-to-face
- Offering remote technical support for our customers in-field and internal employees, across all areas of our security products
- Troubleshooting HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers.
- Give pre-sale consultations and post-sales advice on both IP and analogue technologies
- Setup systems in-house to simulate and troubleshoot problems in-field
- Assisting in the evaluation process for new security products
- Supporting tender bids and provide technical input for quotes
Skills, Knowledge & Abilities
- Call centre experience
- Relevant IT qualifications and knowledge - Excellent verbal and written communication skills
- Outstanding phone etiquette
- A strong interest in new technology and development
- A high level of customer service
- An enthusiasm to learn and grow with the business
- The ability to build relationships with people
- Industry experience dealing with security products involving IP technologies - would be beneficial but is not essential
If you have the outstanding talent and skills we are looking for, send your resume through to sales@secuwatch.com.au | | | |
| | 6. State Manager - Mt Waverley, VIC
The Role
The key responsibility of the State Manager of Victoria is to provide leadership, direction and motivation to the WA sales team toward the achievement of financial goals. The State Manager has full responsibility for achieving financial targets and KPIs which are in line with JJ Secuwatch's strategic goals.
What we Offer
Competitive salary based on experience
- Permanent full-time role working Monday to Friday - work life balance
- Intermediate start available
- Exceptional training and on-going career development programs to support your growth through online training courses, education partnership program and other learning and development resources
- Opportunities for career growth and stability with a Fortune 200 company
- Friendly, employee focused organisation with a great work environment
- Be part of a diverse global workforce that rewards initiative and innovative ideas
Duties & Responsibilities
Reporting directly to the National Sales Manager and Senior Director of Sales - Australia and New Zealand, you will be responsible for:
- Managing, guiding and leading internal and external sales teams, motivating the team to achieve and exceed KPIs and set financial targets
- Managing and maintaining the Western Australian customer base and motivating the sales team to achieve targets
- Developing and delivering networking opportunities with the Western Australian customer base
- Working effectively and contributing to the development of sales and service delivery strategies to support Group profitability targets
- Developing and implementing strategic and financial plans that increase profitability and customer satisfaction
- Coordinating all sales activities for the WA region in conjunction with national initiatives
- Actively participate in pre and post sales programs
- Maintaining key relationships and alliances through key account management
- Documenting and reporting activities to senior management as required
- Ensuring all WA and Federal OHS laws and all government legislations are met to ensure a safe and healthy working environment in line with company values
- Managing a range of financial budgets and sales target requirements
Skills, Knowledge & Abilities
We pride in providing superior customer service through our professional and specialist sales and technical teams, and our most valued asset are our people. To be considered for this role you will be able to demonstrate:
- A tertiary qualification (in business/commerce), but more importantly must have demonstrated success in business management in the security and/or electronics industry.
- Demonstrated strong leadership and interpersonal skills, including strategic thinking, ability to inspire others, positive interaction and effective problem solving.
- Demonstrated excellent staff and Stakeholder management, with a focus on customer relations as well as staff.
- Highly developed written, oral communication, negotiation and presentation skills.
- Proven ability to prioritise a high workload and deal with competing demands.
- Minimum of 3 years experience in a similar role.
- Ability to work in a team environment, under direction of Senior Management and independently as required.
- Willingness to understand and adapt to business transformation and organisational development.
If you have the outstanding talent and skills we are looking for, send your resume through to sales@secuwatch.com.au |
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